Overheard conversation in the office

Office Manager: I'm calling about the hot water service that isn't working.

Maintenance department: Yes, we have the file

Office Manager: Why hasn't it been fixed yet?

Maintenance department: We have a report here from the plumber that inspected the unit. The report states that it isn't a plumbing job.

Office Manager: Yes, I know that, the plumber said it required an electrician.

Maintenance department: Oh, I see.

Office Manager: So what is being done about it?

Maintenance department: Well, nothing really. Since the repair didn't require a plumber we've just filed it away.

Office Manager: Don't you think you should have notified an electrician to repair the unit?

Maintenance department: Yes, you are right, we will do that.

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Office Manager: We have reported a leaking roof four months ago. Nothing has happened since.

Maintenance department: Yes, we have requested quotes for repairs.

Office Manager: So why has nothing been done yet?

Maintenance department: The quotes have been forwarded on.

Office Manager: who to?

Maintenance department: to the person responsible for managing repairs.

Later that day...

Office Manager: Hello, are you responsible for managing repairs?

Repairs Manager: Yes.

Office Manager: So why have no repairs been carried out in four months since a report of a leaking roof was filed?

Repairs Manager: Is the roof leaking now?

Office Manager: Not now but it does leak when it rains.

Repairs Manager: Is it raining now?

Office Manager: No, but as I said, when it does rain the water leaks onto electrical equipment, onto the floors making them slippery and hazardous to staff.

Repairs Manager: Is that the extent of the damage?

Office Manager: Yes but the longer you leave it, the more damage will occur.

Repairs Manager: We will look into it.

Office Manager: But you've had four months to look into it and nothing has happened.

Repairs Manager: Repairs are subject to approval by my supervisor.

Office Manager: But aren't YOU the repair manager?

Repairs Manager: Yes but my authority extends to repairs up to $3000 and no more. Any higher expenditure must be approved by my supervisor.

Office Manager: So what have you done so far?

Repair Manager: I've passed on the quotes to my supervisor.